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Privacy Policy

Please read the following carefully:

Dobinson’s Spring & Suspension™ is committed to the privacy of our customers. All information supplied to us will be used for the purposes for which it was intended. The information will not be disclosed or used for any secondary purposes without your consent, except where required by law.

This Privacy Policy applies to [Birkgrove Pty Ltd] trading as Dobinson’s Spring & Suspension™, ABN 22 751 879 972. We have no control over/cannot be held responsible for the Privacy Policies of Resellers or Third Parties.

Personal Information

Dobinson’s Spring & Suspension™ regards personal information as confidential. All such information supplied will be used for business purposes only and will not be shared with third parties without your consent, except where required by law.

Personal details gathered by Dobinson’s Spring & Suspension™ may include:

– Name

– Address

– Phone/fax number(s)

– Email address


Emails are retained as part of our standard record keeping, unless specifically requested otherwise. Dobinson’s Spring & Suspension™ will not share your email address with third parties without your consent, except where required by law.

Contacting You

Dobinson’s Spring & Suspension™ is committed to respecting your privacy for all our communications. We may contact you regarding your order, or as a follow up to a transaction. We may periodically contact you about new products, special offers or other information which we think you may find interesting. We will not use your contact information for unsolicited mass-marketing as defined under the Australian Privacy Act.

Credit Card and Banking Details

Credit card and banking details are not retained unless the customer has created an account and provided their consent. All such information supplied to Dobinson’s Spring & Suspension™ is regarded as confidential and for internal use only.

Dobinson’s Spring & Suspension™ will only use your credit card and banking details for the purposes of the agreed business transaction. This information will not be shared with third parties.

We do not accept credit card or banking information through the website. All such information is supplied in person or via telephone or fax.

Web Browsers, Third Party Services and Cookies

Dobinson’s Spring & Suspension™ does not explicitly track customer usage of this website and does not attempt to identify individuals. We use Google Analytics and our web server management tools to gather statistical information for trend analysis. This information is used for the purposes of improving the website and streamlining our customers’ experience.

Dobinson’s Spring & Suspension™ uses the Google Translate service to provide a convenience for non-English-speaking users of the website.

Google service data usage is covered by Google’s Privacy Policy, which may be found at: http://www.google.com/intl/en/policies/privacy/

This website uses a cookie to store a temporary ID for the duration of your visit. This cookie contains no personal information and expires when you close the browser tab/window. Google Analytics also makes use of cookies to gather statistical information. Their usage is covered by Google’s Privacy Policy.

International Boundaries

Dobinson’s Spring & Suspension™ conducts business internationally. This involves the transfer of personal information across borders where privacy laws may differ from those in Australia. Dobinson’s use of such information will be strictly limited to what is required for the agreed transaction.

Your Privacy Rights

You have the right to access, modify, or request the removal of personal information held by Dobinson’s Spring & Suspension™. To protect your privacy and security, we may take reasonable steps to verify your identity before granting access or modifying your information.

For specific information regarding your rights, visit http://www.privacy.gov.au/faq/individuals

Contact Us

If you have any questions about this Privacy Policy, concerns about the use of your information, or requests to modify your information, contact webmaster@dobinsonsprings.com or phone +61 (7) 4927 7444.

More Information

This is the current version of our Privacy Policy which supersedes any prior versions published on this site. Visit this page to obtain the latest revision of this document.

For more information about Australian Privacy Law visit http://www.privacy.gov.au