Dobinsons Spring & Suspension™ at its sole discretion will repair or replace any products supplied by them that are found to be defective in either materials or workmanship providing that Dobinsons Spring & Suspension™ are actually notified in writing from the Client of the alleged defect within two years (2 years) from date of invoice for Coil Springs, Leaf Springs and Shock Absorbers, and within twelve months (12 months) from date of invoice for all other parts. Any claim not made within this period shall conclusively be deemed waived by the Client. Repair or replacement is pre-conditioned on the examination of the goods which on instructions from Dobinsons Spring & Suspension™ on, should be returned for further inspection to Dobinsons Spring & Suspension™ or to an Approved Importer.
Coverage
Coil Springs
2 Years
(Unlimited Miles)
1. Faulty Manufacture(non-cosmetic)
2. Breakage
3. Sagging (being loss of free height of more than 10mm)
Leaf Springs
2 Years
(Unlimited Miles)
1. Faulty Manufacture(non-cosmetic)
2. Breakage
3. Sagging (being the loss of free camber by more than 12mm)
Shock Absorbers
2 Years
(Unlimited Miles)
1. Faulty Manufacture(non-cosmetic)
Fridges
5 Years (Compressor only)
1 Year
1. Faulty Manufacture (non-cosmetic)
Winches
2 Year
1. Faulty Manufacture (non-cosmetic)
All Other
1 Year
1. Faulty Manufacture (non-cosmetic)
The Fine Print
Dobinsons Spring & Suspension™ will not pay for costs incurred in forwarding or returning goods. This warranty does not cover and Dobinsons Spring & Suspension™ makes no warranty with respect to; (1) any merchandise that is abused, misused, misapplied, neglected or altered; or that is improperly or incorrectly installed or maintained or used; or that is subjected to abnormal conditions of use, temperature, moisture, dirt or corrosive matter; (2) Goods bought for industrial, mining or agricultural use; (3) Goods no longer required by Client; (4) Goods incorrectly chosen by Client; (5) Goods modified or altered by client; and (6) any merchandise, materials, parts or other components supplied by someone other than Dobinsons Spring & Suspension™.
In the event that a rebuildable component qualifies for warranty coverage, Dobinsons Spring and Suspension™ necessitates the return of said component for repair or replacement. Alternatively, Dobinsons Spring and Suspension™ reserves the right to impose a Core Charge, with full refund contingent upon the subsequent return of the warranted component.
Dobinsons Spring & Suspension™ shall not be liable for any expenses incurred by Client in order to remedy any defect in its product. Dobinsons Spring & Suspension™ shall not be liable for any consequential, special, indirect or contingent damage or expense arising Directly or Indirectly from any defect in its products or from use of any products.
Client agrees to indemnify and hold Dobinsons Spring & Suspension™ harmless from and against any loss, injury or damage, to person or property, that extends beyond the warranties set forth above, whether the claims against Dobinsons Spring & Suspension™ or the damages are incidental or consequential.
Installation of aftermarket items to your vehicle may adversely affect, void or violate the Manufacturers terms of warranty on your vehicle. Review the terms of your vehicle warranty prior to purchase and/or installation of any aftermarket part or accessory. Dobinsons Spring & Suspension™ does not make any representations or warranties of any kind as to suitability or fitness for a particular vehicle or purpose. Dobinsons Spring & Suspension™ shall not be responsible or liable for direct or indirect damages as a result of the purchase and/or installation of these aftermarket products.
For the Dobinson’s Warranty Form, please click HERE.